Job Summary
A company is looking for a Lead- Behavioral Health Crisis Professional.
Key Responsibilities
- Handle inbound and outbound member and provider calls, performing clinical assessments and determining appropriate care levels
- Triage crisis calls to provide immediate support and coordinate access to emergency services
- Mentor staff, assign cases, and coordinate workloads while performing utilization management activities
Required Qualifications
- Master's degree in behavioral health
- 4+ years of behavioral health experience
- Unrestricted license as LCSW, LPC, LPCC, LMFT, or Licensed Psychologist (PhD)
- Prior managed care experience preferred
- Experience with multiple system applications and electronic data entry preferred
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