Life Insurance Client Support Specialist

Job Summary

A company is looking for a Client Support Specialist in Life Insurance.

Key Responsibilities

• Manage inbound support requests regarding technical questions and life insurance applications
• Address agent escalations and carrier requests while maintaining strong business relationships
• Support the development team in launching new insurance products and updates to the existing platform

Required Qualifications

• Must have life insurance experience
• Minimum 1 year of client support experience
• Experience with live chat and managing high volumes of inquiries
• Strong time management and prioritization skills
• Ability to work in a fast-paced and changing environment