Loan Consultant

Job Summary

A company is looking for a Customer Service (Loans) professional.

Key Responsibilities

• Provide a world-class customer experience through various communication channels
• Review and process application information and loan documents in compliance with guidelines
• Document customer interactions in the CRM system and share insights for product and operational improvements

Required Qualifications

• Prior banking and/or lending experience
• Associate or Bachelor's degree preferred
• Experience with Salesforce or other CRM systems
• Proficiency in Microsoft Office and/or Google Suite
• Ability to multi-task and manage changing priorities