Loan Servicing Manager

Job Summary

A company is looking for a Default & Loan Servicing Manager.

Key Responsibilities

• Lead oversight of mortgage servicing functions, ensuring compliance and performance standards are met
• Monitor sub-servicer performance and coordinate servicing transfers for accuracy and efficiency
• Collaborate with internal stakeholders to align servicing practices with regulatory requirements and company goals

Qualifications

• 10+ years of experience in mortgage servicing, with at least 5 years in a leadership role
• Deep understanding of mortgage servicing regulations, including CFPB, RESPA, and TILA
• Proven experience managing third-party servicers and overseeing performance metrics
• Strong understanding of loan servicing operations, including default servicing and customer service workflows
• Familiarity with servicing platforms such as MSP, Black Knight, or LoanServ