Market Manager

About the position

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Supply – Stays team plays a key role in shaping these stays. As a multidisciplinary team, we partner with Hosts to conceptualize and develop high-quality, repeatable, and commercially viable offerings that align with our brand values.

Responsibilities
• Build and manage partner relationships within assigned territory
,
• Directly manage accounts to meet and exceed quarterly/annual sales goals
,
• Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
,
• Prospect and onboard new, high quality supply in your assigned geography
,
• Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
,
• Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market
,
• Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
,
• Hold regular optimization calls and business reviews with your partners
,
• Develop strong and long lasting partnerships
,
• Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners
,
• Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
,
• Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success.

Requirements
• 6+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
,
• 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge.
,
• Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities.
,
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making.
,
• The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight.
,
• Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success.
,
• Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills.
,
• Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role.
,
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects – Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management.
,
• Based in South Carolina, and must be willing to regularly travel to your assigned territory. Typical expectation would be once every quarter.
,
• Passion for Airbnb, travel, and the sharing economy – being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company’s mission and sector.

Nice-to-haves

undefined

Benefits
• Base pay range of $111,000—$130,000 USD
,
• Bonus eligibility
,
• Equity options
,
• Employee Travel Credits