Montana Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities

• Support customer inquiries regarding insurance policies, coverage, and billing while offering additional products
• Provide expertise on products and services to ensure customers have appropriate insurance coverage
• Assist customers in setting up new claim reports and demonstrate empathy for those recently in accidents

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales positions, with training provided for those not already licensed
• Ability to multitask and navigate multiple computer systems
• Customer service experience is essential
• Must have a designated workspace free from distractions and high-speed internet access