Nebraska Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support customer needs in a remote environment.

Key Responsibilities

• Support customer inquiries regarding insurance policies, coverage, and billing issues while offering additional products
• Share expertise on products and services to ensure customers have appropriate insurance coverage without cold calling
• Assist customers in setting up new claim reports with empathy, particularly for those recently in accidents

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• For sales roles, a Property & Casualty license is required, with opportunities to obtain it during training
• Ability to multitask and navigate multiple computer systems
• Customer service experience is essential
• Must have a designated workspace free from distractions and high-speed internet access