Network Assurance Technician

Job Summary

A company is looking for a Network Assurance Technician.

Key Responsibilities

• Monitor and assess network health across various technologies supporting video, voice, and high-speed data services
• Execute advanced troubleshooting procedures to isolate faults and restore services
• Manage and lead resolution of network-impacting events, ensuring timely communication and documentation

Required Qualifications

• Associate degree in Information Technology, Networking, Telecommunications, or related field; high school diploma required
• 1-3 years of experience in a Network Operations Center or similar technical operations environment
• Prior Tier 1 or equivalent experience with technical troubleshooting and incident management
• Preferred certifications: CompTIA Network+, Cisco CCNA, ITIL Foundation
• Ability to work overnight shifts, including weekends and holidays