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Network Support Analyst

7/9/2025

Remote

Job Summary

A company is looking for a Network Support Analyst III responsible for maintaining a reliable, secure, and efficient data communications network.

Key Responsibilities
  • Design, implement, and manage Cisco WAN/LAN network infrastructure and troubleshoot complex network issues
  • Provide Tier 2/3 support for escalated network and system issues while ensuring network security and connectivity
  • Monitor network performance and capacity, and document processes and configurations for systems and applications
Required Qualifications
  • Bachelor's Degree in Computer Science or Information Technology
  • 5 years of experience in IT network infrastructure with hands-on networking experience
  • Working knowledge of SDWAN and proven experience with Fortinet Fortigate Firewalls
  • Experience with VMWare virtual infrastructure and network management software like SolarWinds
  • Strong understanding of networking protocols including TCP/IP, L2/L3, DNS, and DHCP

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