Job Summary
A company is looking for a Network Support Analyst III responsible for maintaining a reliable, secure, and efficient data communications network.
Key Responsibilities
- Design, implement, and manage Cisco WAN/LAN network infrastructure and troubleshoot complex network issues
- Provide Tier 2/3 support for escalated network and system issues while ensuring network security and connectivity
- Monitor network performance and capacity, and document processes and configurations for systems and applications
Required Qualifications
- Bachelor's Degree in Computer Science or Information Technology
- 5 years of experience in IT network infrastructure with hands-on networking experience
- Working knowledge of SDWAN and proven experience with Fortinet Fortigate Firewalls
- Experience with VMWare virtual infrastructure and network management software like SolarWinds
- Strong understanding of networking protocols including TCP/IP, L2/L3, DNS, and DHCP
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