Job Summary
A company is looking for a Crisis Counselor to provide support to individuals experiencing emotional distress or mental health challenges.
Key Responsibilities
- Engage with individuals over the phone, providing support and building rapport
- Assess and mitigate risk while maintaining accurate documentation and providing resources
- Maintain a secure, HIPAA-compliant workspace and stay calm while multitasking in a fast-paced environment
Required Qualifications, Training, and Education
- Bachelor's Degree from an accredited 4-year college or university
- Minimum of 1 year direct experience in Behavioral Health or Social Services
- Strong background in psychology, social work, counseling, or a related behavioral healthcare field
- Experience in crisis support or similar roles is highly valued
- Must have a secure, HIPAA-compliant workspace with a stable, wired internet connection
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