Job Summary
A company is looking for a Remote Customer Service Representative who must reside in New York.
Key Responsibilities
- Assist customers with billing inquiries and concerns
- Ensure accurate documentation and input of account information into the client system
- Provide detailed explanations of account status and inquiries to customers
Required Qualifications
- High School diploma or equivalent
- Proficient with Microsoft applications
- Ability to learn new software applications
- Effective call handling skills and professionalism
- Strong focus on attendance and meeting deadlines
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