Front Office Representative

About Us

At Hype Tier, we are dedicated to delivering excellence in customer experience, operations, and innovation. Based in Louisville, KY, our team values professionalism, integrity, and growth. We take pride in providing a positive, supportive work environment where team members are encouraged to develop their skills and advance their careers.

Job Description

Hype Tier is seeking a professional and detail-oriented Front Office Representative to join our team. The ideal candidate will be the first point of contact for visitors and clients, responsible for ensuring a welcoming and organized front office environment. This role requires excellent communication skills, a strong sense of organization, and the ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist visitors, clients, and staff in a courteous and professional manner

• Answer and direct incoming calls promptly

• Maintain a clean and organized reception area

• Manage incoming and outgoing mail and packages

• Schedule appointments and manage meeting room calendars

• Perform basic administrative tasks such as data entry, filing, and document preparation

• Collaborate with various departments to support daily operations

Qualifications

• High school diploma or equivalent; associate degree preferred

• Proven experience in a front office or administrative role

• Strong verbal and written communication skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Excellent time management and organizational abilities

• Friendly, approachable, and professional demeanor

• Ability to work independently and as part of a team

Benefits

• Competitive salary: $40,000 – $45,000 annually

• Opportunities for professional growth and internal advancement

• Skill development and training programs

• Supportive and team-oriented work environment

• Standard Monday to Friday schedule with consistent hours