Job Summary
A company is looking for a Workers Compensation Claims Team Lead for the New York jurisdiction.
Key Responsibilities
- Supervises multiple teams of workers' compensation examiners and delegates duties as necessary
- Identifies trends and issues, advises management, and coordinates projects for continuous process improvement
- Acts as a second level of appeal for client and claimant issues, ensuring compliance with audit and quality standards
Required Qualifications
- Minimum of 3 years of workers' compensation claims handling experience
- Experience with New York jurisdictional regulations and procedures
- Supervisory experience is preferred
- High school diploma or equivalent; a college degree or relevant certifications are a plus
- Strong understanding of claims processes and legal requirements in New York
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