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NICE Subject Matter Expert

5/28/2025

No location specified

Job Summary

A company is looking for a NICE Subject Matter Expert to identify data fields and API integration to their client's Data Lake.

Key Responsibilities
  • Identify data fields for integration with the client's Data Lake
  • Provide expertise on Contact Center as a Service using NICE applications
  • Demonstrate high-level knowledge in IVR and Call Center data
Required Qualifications
  • Extensive experience with NICE applications and the CxOne platform
  • Strong expertise in API integration
  • High-level knowledge of IVR and Call Center data
  • Proven experience as a Subject Matter Expert in NICE
  • Ability to work remotely as a contractor

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