Partner Support Specialist

Job Summary

A company is looking for a Partner Support specialist.

Key Responsibilities

• Engage with consumers, shops, and business partners to provide timely solutions for escalated issues
• Maintain communication with partners and consumers to ensure resolution of escalated matters
• Manage partner initiative rollouts and provide training and materials to ensure smooth implementation

Required Qualifications

• Experience in the auto repair industry, particularly with independent shops and dealerships
• Ability to manage multiple projects under high-pressure conditions
• Strong strategic planning and implementation abilities
• High level of professionalism and business maturity
• Outgoing personality with a strong work ethic