Patient Access Representative

Job Summary

A company is looking for a Patient Access & Care Team Rep I (Remote).

Key Responsibilities

• Act as the first point of contact for customers, providing information and resolving inquiries
• Schedule patient appointments, verify insurance information, and update medical records
• Assist with emergency call handling and escalate complex issues as necessary

Required Qualifications

• High School Graduate
• Previous experience in a call center, healthcare, or customer service-related area
• Basic knowledge of medical terminology is helpful but not required
• Ability to work in a fast-paced environment and handle multiple tasks
• No licensure or certification required