Job Summary
A company is looking for a Patient Access Specialist.
Key Responsibilities
- Provide exceptional customer service and maintain patient confidentiality per HIPAA regulations
- Collect and verify patient demographic information and schedule appointments effectively
- Participate in quality assurance reviews and suggest process improvements to enhance operational efficiency
Required Qualifications
- High School diploma or equivalent
- 2-3 years of customer service or medical office experience
- Proficiency in computer data-entry and typing at 40 wpm
- Ability to multi-task and manage time effectively
- Customer service oriented with basic computer skills
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