Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist to provide advanced services to patients, providers, and caregivers for manufacturer-sponsored programs.

Key Responsibilities

• Provide billing and coding support, claims assistance, and prior authorization tracking
• Deliver exceptional customer service and resolve customer requests in a timely manner
• Establish expertise in payer trends and coordinate with service providers to ensure compliance with program policies

Required Qualifications and Education

• High school diploma or GED required; associate's or bachelor's degree preferred
• Minimum of four years of experience in customer service, medical billing, coding, or healthcare-related fields
• Equivalent combination of education and experience will be considered
• Prior knowledge of the healthcare industry is preferred
• Proficiency in Microsoft Excel, Outlook, and Word