Pre-Visit Care Connector

Job Summary

A company is looking for a Pre-Visit Care Connector to provide telephonic care coordination in a remote setting.

Key Responsibilities

• Conduct telephonic outreach and receive inbound calls to complete Pre-Visit Assessments
• Document member demographic and medical history information accurately
• Ensure members have access to Primary Care Providers and identify gaps in care

Required Qualifications

• High School Diploma / GED or equivalent work experience
• At least 2 years of call center or telephonic customer service experience, preferably in healthcare
• 2+ years of healthcare experience or social work/community outreach experience
• 1+ years of experience in collecting and documenting medical history using medical terminology
• Proficiency in Microsoft Word, Excel, and Outlook