Product Support Analyst

Job Summary

A company is looking for a Product Support Analyst II.

Key Responsibilities

• Design, develop, and implement software solutions and business intelligence tools for revenue cycle management
• Analyze workflows and create new models to enhance efficiency and automation
• Manage projects across a complex organization, ensuring timely delivery and stakeholder satisfaction

Required Qualifications

• 2+ years of experience in revenue cycle operations and/or IT, focusing on revenue cycle management
• Proficiency in SQL and advanced Excel
• Demonstrated project management skills, with experience in healthcare platforms preferred
• Knowledge of healthcare systems, ambulatory billing, and HIPAA regulations