Job Summary
A company is looking for a Professional Services Consultant to provide specialized expertise and strategic guidance to customers.
Key Responsibilities
- Lead and manage customer engagements to ensure alignment with strategic objectives and high levels of satisfaction
- Offer consultative expertise on best practices for Strategic Response Management and optimize workflows for clients
- Deliver high-quality services and oversee the creation and quality checks for all deliverables within the application
Required Qualifications
- 5+ years of experience in consulting, professional services, or customer success
- 3+ years of experience with the Responsive platform and Strategic Response Management best practices
- Proven track record of successful customer engagements in technology platforms or SaaS models
- Experience with professional services tools for task and risk management
- Associate or Bachelor's degree preferred
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