Senior Business Case Manager

Job Summary

A company is looking for a Senior New Business Case Manager II.

Key Responsibilities

• Act as an expert on new business processes and participate in assigned projects
• Evaluate and analyze special requests, providing recommendations and solutions
• Process complex business transactions independently and assist with workflow management

Required Qualifications, Training, and Education

• Mastery of foundational case manager functions
• Experience in the financial services industry is preferred
• Ability to work effectively in a high-volume, fast-paced environment
• Demonstrated autonomy in problem-solving and decision-making
• Proficient in work/call quality management