Provider Customer Service Representative

Job Summary

A company is looking for a Provider Customer Service Call and Chat Representative.

Key Responsibilities

• Serve as the primary advocate for healthcare providers, resolving issues efficiently
• Provide support through multiple channels, including calls and chats, while managing a high volume of inquiries
• Collaborate with internal partners to ensure timely and effective resolution of provider issues

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 1+ years of customer service experience
• Experience with computers and the ability to navigate complex systems
• Availability to work full-time during specified business hours, including potential overtime and weekends