Remote Benefits Call Center Representative

Job Summary

A company is looking for a Remote Benefits Call Center Representative.

Key Responsibilities

• Handle incoming calls regarding employee benefits, including healthcare and retirement options
• Navigate multiple systems to provide accurate information and support to customers
• Maintain a steady call volume while ensuring positive customer experiences

Required Qualifications

• Previous customer service and/or call center experience
• High school diploma or GED
• Experience working with healthcare and employer benefits is preferred
• Ability to work a flexible shift between 8 AM and 7 PM, Monday to Sunday
• Must be able to pass a criminal background check and drug test