Remote Customer Service Representative

Job Summary

A company is looking for a Remote Inbound Customer Service Representative.

Key Responsibilities:

• Respond to incoming claim calls and log data into the proprietary medical bill review system
• Provide explanation of benefits, services, and claims/reimbursement procedures
• Interface with providers, patients, billing services, and insurance adjusters in a professional manner

Requirements:

• Must be able to train and work in a remote environment
• No prior medical insurance experience is required; training will be provided
• High school diploma or equivalent
• 1-2 years prior customer service experience required
• Ability to learn basic medical terminology