Remote Customer Service Representative

Job Summary

A company is looking for a Remote Call Center Representative.

Key Responsibilities

• Respond to daily customer requests, inquiries, and issues through various correspondence
• Document and update all required systems accurately for each work event
• Follow up to ensure customer satisfaction and provide feedback for process improvements

Required Qualifications

• High School Diploma or GED certificate or equivalent relevant work experience
• Previous call center or customer service experience required
• Good mathematical and analytical skills
• Proficient personal computer skills, including Microsoft Office
• Ability to maintain confidentiality and work in a multi-tasked environment