Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative (BYOD).

Key Responsibilities

• Assist customers with their accounts and provide detailed explanations of account status
• Document all account information accurately in the client's system
• Adhere to state and federal regulations while maintaining quality assurance goals

Required Qualifications

• Prior call center experience is required
• Must maintain personal working equipment that meets specified system requirements
• Experience navigating multiple systems/screens while assisting customers
• Must have dual working monitors
• Proficiency in Microsoft applications is necessary