Job Summary
A company is looking for a Tax Services Manager who will lead a team of remote tax professionals in a fast-paced environment.
Key Responsibilities
- Lead a remote team of tax experts in preparing returns and delivering video tax consultations
- Oversee daily tax practice operations, ensuring adherence to SLAs and managing productivity
- Drive team performance to meet or exceed KPI targets for customer satisfaction and operational efficiency
Required Qualifications
- 3+ years managing teams of tax professionals in a high-volume tax practice
- 5+ years of tax preparation experience with an active EA or CPA credential and valid PTIN
- Strong knowledge of tax compliance rules and experience reviewing returns for accuracy
- Experience using professional tax software such as CCH or Lacerte
- Willingness to work outside standard business hours during peak tax season
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