Remote Healthcare Call Center Associate

Job Summary

A company is looking for a Remote Healthcare Call Center Representative.

Key Responsibilities:

• Manage incoming calls regarding benefits from members, providers, and employer groups
• Actively listen to customer needs and provide accurate information to resolve issues
• Navigate multiple systems to ensure compliance with policies and procedures

Required Qualifications:

• High school diploma, GED, or college degree
• 6 months of customer service experience
• At least 1 year of call center experience preferred
• Knowledge of the Dental, Medical, or Managed Care industry is preferred
• Successful completion of a customer service assessment and typing test