Remote Mortgage Customer Service Representative

Job Summary

A company is looking for a Remote Mortgage Customer Service Representative.

Key Responsibilities:

• Handle inbound customer calls in a courteous and professional manner
• Listen to customers, understand their needs, and resolve issues effectively
• Document call resolutions and maintain accurate customer records

Required Qualifications:

• Must be 18 years of age
• High School Diploma or Equivalent
• Ability to multi-task using multiple screens and systems
• Familiarity with computer and Windows PC applications
• Basic knowledge of Microsoft Office Suite