Resource Coordinator

Job Summary

A company is looking for a Resource Coordinator, Professional Services (Remote).

Key Responsibilities

• Create and manage resource requests and bookings for Professional Services engagements
• Coordinate project scheduling and kickoff meetings with customers after deals close
• Maintain reporting mechanisms and provide analysis on utilization trends and resource capacity

Required Qualifications

• A four-year degree (or equivalent) in Business Management or related field
• 1 year of relevant experience or 2-4 years in customer service and operations within a professional services firm
• High proficiency with Salesforce, PSA systems (FinancialForce preferred), and Microsoft Office Suite
• Ability to thrive in a dynamic work environment and manage multiple tasks efficiently
• Experience in maintaining written policies and procedures for assigned functions