Retention Sales Representative

Job Summary

A company is looking for a Virtual Retention Sales representative.

Key Responsibilities

• Support customer retention efforts by resolving issues and renegotiating service agreements
• Minimize churn by offering tailored product bundles and proactively contacting clients at critical points
• Meet or exceed retention goals for all product lines while maintaining a professional sense of urgency

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant work experience
• Experience in sales and working a sales funnel
• Wireless experience is strongly preferred
• Ability to work variable schedules, including nights and weekends