Job Summary
A company is looking for a Salesforce Business Analyst.
Key Responsibilities
- Engage with customer stakeholders to define business outcomes and success criteria
- Lead requirements refinement sessions and create user stories and solution design documentation
- Develop Salesforce solutions and manage project scope, budget, and timelines
Required Qualifications
- BA/BS degree or equivalent work experience (7 years in IT systems development)
- At least 3 years of experience with Salesforce administration or consulting
- Minimum of 1 current Salesforce certification (Admin, App Builder, or Sales/Service/Community Clouds)
- Hands-on experience with Salesforce Lightning Flow Builder and low-code features
- Experience with data migrations and business process mapping
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