Salesforce Business Analyst

Job Summary

A company is looking for a Salesforce Business Analyst to support Salesforce applications across the Department of Veterans Affairs.

Key Responsibilities

• Collaborate with stakeholders to gather and prioritize functional requirements for Salesforce enhancements
• Analyze and document business processes to identify improvement opportunities within Salesforce solutions
• Validate system behavior through testing and serve as a liaison between technical teams and stakeholders

Required Qualifications

• Bachelor's degree in Business Administration, Information Technology, or a relevant field
• Salesforce Certified Administrator required; Salesforce Certified Business Analyst and Salesforce Platform App Builder desired
• 5+ years of experience as a Salesforce Business Analyst, particularly with federal government contracts
• Proven experience with Salesforce Gov Cloud Plus and Health Cloud
• Familiarity with Agile methodologies is a plus