Seasonal K12 Edtech Consultant

Job Summary

A company is looking for a K12 Edtech/Digital Solutions Rostering Consultant (Seasonal).

Key Responsibilities

• Provide advanced support to customers utilizing EdTech products, addressing functionality questions and complex setup issues
• Conduct technical consultations regarding account creation and access to online resources
• Identify potential challenges with platforms and recommend effective solutions

Required Qualifications

• 1 year of experience in a technical support desk position
• Backend experience with Learning Management Systems (LMS) and Student Information Systems (SIS)
• Experience in rostering and onboarding users into digital platforms
• Associate degree required; Bachelor's degree preferred
• Familiarity with various operating systems and advanced Microsoft Excel skills