Senior Associate, Technical Services

Job Summary

A company is looking for a Sr. Associate, Account Technical Services.

Key Responsibilities

• Own the setup, configuration, and performance of critical IT systems
• Troubleshoot and resolve technical issues, ensuring SLAs are met
• Implement best practices for compliance, security, and performance

Required Qualifications

• 5+ years of experience providing IT support
• Technical knowledge and expertise in the relevant technology/service domain
• Experience in a customer-facing environment
• Bachelor's degree in Computer Science, Information Technology, or related field (preferred)