5/30/2025
N/A
About the position
We have an amazing opportunity in our Minneapolis office for a Senior Customer Business Manager. The Senior Customer Business Manager will oversee the end-to-end business management of our Yogurt businesses with Target.
Responsibilities
• Manage the performance and development of one direct report
,
• Grow Danone at Target across the yogurt portfolio
,
• Manage business forecast and pacing, working with Demand Planning, Finance and Customer collaboration to ensure proper forecasting and commentary to changes
,
• Lead Long Range Planning with the customer working cross functionally to strategize 1-3yr growth plans
,
• Play an integral role in working with Target and Danone cross-functional teams to build a sustainable growth plan through assortment development and promotional management
,
• Manage strategy, execution, and planning with Target, including planning in Target’s systems
,
• Communicate in a timely fashion both written and verbally with customer and internal stakeholders, ensuring that both good news and bad news is shared with equal level of detail
,
• Maintain customer relationships at multiple levels while also building strong internal cross-functional relationships to achieve agreed upon distribution and sales goals
,
• Lead the annual negotiation process to build a Joint Business Plan with Target meeting both customer and internal needs
,
• Lead the negotiation process for all new assortment and promotional opportunities and engage appropriate support when help is needed
,
• Identify critical, high payoff strategies and prioritize efforts consistent with the organization’s goals and long-term vision and build plans to execute opportunities
,
• Monitor performance (in-stock, shipments, pricing, promotional materials) and establish regular business reviews with the customer and internal stakeholders
,
• Ensure agreed upon sales volume and profit goals are achieved; make suggestions that enhance the organization’s financial position; spending within guardrails
,
• Display vision and a keen sense of the future; seek new business distribution opportunities
,
• Proactively analyze potential problems to avoid emergency situations
,
• Lead business planning efforts through frequent connectivity and alignment with the Sales Planning team, ensuring trade and volume is properly planned for and secured
,
• Lead, Coach & Develop Sales Analyst
,
• Influence, motivate, and inspire team development through Danone’s CODES and development conversations
,
• Other duties as necessary
Requirements
• 5+ years of CPG Customer Business Management experience or Headquarter Sales experience
,
• Category Management Background or Experience (preferred, not required)
,
• Your strengths include organization, time management, communication, and interpersonal skills
,
• You have a strong understanding of the P&L; Delivers JBP initiatives within budget requirements
,
• Sets SMART goals that are relevant to department and company strategies
,
• Bias for action to set and ensure SMART goals are achieved
,
• Ability to take ownership as well as delegate to team members
,
• Anticipates obstacles and develops scenario plan
,
• Proficiency with Microsoft Excel
Nice-to-haves
undefined
Benefits
• Medical, Dental, Vision, Prescription Drug Coverage
,
• 401k Plan
,
• Wellness Program
,
• Life Insurance
,
• Tuition Reimbursement
,
• Flexible Time Off
,
• Paid Parental Bonding Leave
Comments