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Senior Client Services Representative

7/9/2025

No location specified

Job Summary

A company is looking for a Client Services Senior Representative.

Key Responsibilities
  • Respond to complicated client inquiries and collaborate with management across departments to resolve issues
  • Analyze escalations by providing detailed insights into root causes and trends
  • Generate weekly reports for management on issues and potential solutions


Required Qualifications, Training, and Education
  • High School Diploma/GED required; Bachelor's Degree in Business or Health Care preferred
  • Minimum of 3 years of experience in client relations, preferably in the healthcare industry
  • Proficient understanding of Hospital Revenue Cycle Services
  • Intermediate skills in Microsoft Office (Word, Excel)
  • Ability to work in a fast-paced call center environment

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