Job Summary
A company is looking for a Senior CX Solution Consultant.
Key Responsibilities
- Develop expertise in PartnerHero and Crescendo products and services
- Create custom proposals for sales opportunities in collaboration with Account Executives
- Optimize processes to enhance team operations and deal progression
Required Qualifications
- 2+ years of experience in CX Operations management
- Strong background in customer/partner relationship management
- Proficiency in CS/CX-related tools
- Experience working with AI tools and an interest in Human-in-the-loop solutions
- Process-oriented mindset with a proactive approach to operational challenges
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