Job Summary
A company is looking for a Senior Director of Customer Experience and Global Events.
Key Responsibilities
- Lead the vision and execution of innovative experiences for the event portfolio
- Identify key moments in the customer lifecycle to enhance emotional connection and brand loyalty
- Oversee the strategy and execution of executive events across global markets
Required Qualifications
- 12+ years of experience in customer experience and event marketing, with at least 5 years in senior leadership roles
- Proven track record of developing customer experiences that yield measurable business outcomes
- Deep understanding of customer journey mapping and lifecycle marketing
- Executive presence with the ability to engage C-level stakeholders
- Bachelor's degree required; advanced degree in business, design, or communications is a plus
Comments