Senior Director of Implementation

Job Summary

A company is looking for a Senior Director of Implementation & Services.

Key Responsibilities

• Lead and support the Implementation team to deliver successful onboarding experiences for accounting firms
• Report on key performance indicators to ensure customer satisfaction and value realization
• Collaborate cross-functionally to drive customer journeys and enhance operational strategies

Required Qualifications

• Experience in leading implementation teams with proven results
• Ability to manage multiple tasks while fostering collaboration
• Analytical skills for data-driven decision-making
• Experience in onboarding and implementing new technologies
• Proven ability to work cross-functionally and maintain project alignment