Job Summary
A company is looking for a Senior Salesforce Business Analyst to act as a liaison between business stakeholders and technical teams.
Key Responsibilities
- Gather and translate business requirements into system solutions
- Analyze business processes and implement improvement opportunities
- Lead a team of business analysts and provide end-user training on applications
Required Qualifications
- At least 5 years of business analysis or IT project experience
- Hands-on experience with Salesforce workflows and administration
- Bachelor's degree required; PMP, IIBA, or Salesforce Admin certification preferred
- Proficient with Microsoft Excel, Visio, and Teams
- Experience with Jira for task management and reporting
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