Senior Solutions Architect

Job Summary

A company is looking for a Senior Solutions Architect, responsible for guiding clients in utilizing the platform effectively.

Key Responsibilities

• Implement new customers and ensure their success and scalability with the product
• Enhance and expand existing customer implementations of the platform
• Lead design workshops to create scalable solutions based on best practices

Required Qualifications

• 5+ years of experience in Professional Services/Enterprise Product Implementation, preferably in SaaS
• Solid technical skills in CRM, relational databases, and data integration processes
• 3+ years in a Customer Success role, ideally using the platform as a Customer Success tool
• Experience with project management and organizational skills
• Existing platform admin experience is a benefit but not required