Job Summary
A company is looking for a Service Agent I - FT.
Key Responsibilities
- Contact blood donors via telephone to schedule appointments and update records
- Provide positive service experiences to maximize donor show rates
- Maintain daily production standards to meet established collection goals
Required Qualifications
- High school diploma or equivalent required (GED)
- Minimum one year of related experience in telemarketing, customer service, or call center
- Proficient in using multiple computer applications simultaneously
- Commitment to 90 days of uninterrupted employment
- Ability to work a designated schedule as outlined in the job description
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