Service Center Representative

Job Summary

A company is looking for a Service Center Representative to perform account maintenance, billing, reconciliation, reporting, and customer service-related activities.

Key Responsibilities

• Identify, research, and reconcile billing payment amounts to ensure accurate records
• Set up and maintain member data, including processing enrollments and adjustments
• Interact with benefit administrators to resolve questions and issues related to membership and billing

Required Qualifications

• 2 years of experience in accounting, finance, or a related field preferred
• Proficiency in math and data entry
• Demonstrated ability to work in a team-based environment
• Successful customer service track record
• Computer experience, preferably in a PC Windows-based environment