Service Delivery Supervisor

Job Summary

A company is looking for a Supervisor, Service Delivery.

Key Responsibilities

• Coach associates to achieve company and client goals while addressing employee-related issues and coordinating training
• Manage multiple ongoing tasks and projects while monitoring team attendance and absence
• Motivate and develop the team through open communication and integrity in feedback

Required Qualifications

• Associate degree, technical school, or equivalent work experience
• 6 months of customer service experience with a customer-focused mindset
• Computer savvy
• Ability to promote a performance-driven culture
• Willingness to work rotating Saturdays