ServiceNow Business Analyst

Job Summary

A company is looking for a ServiceNow Business Analyst.

Key Responsibilities:

• Gather and analyze business requirements, translating them into functional and technical requirements for ServiceNow
• Analyze existing workflows and recommend process improvements and automation opportunities
• Act as a liaison between business teams and technical staff, facilitating communication and collaboration

Required Qualifications:

• Strong knowledge of ServiceNow modules (ITSM, ITOM, HRSD, etc.)
• 2+ years of experience in business process analysis and workflow automation
• Experience with Agile/Scrum methodologies
• Bachelor's degree in a related field is preferred
• Must be a US Citizen with the ability to obtain a Public Trust clearance