Job Summary
A company is looking for a Lead Administrator - L2.
Key Responsibilities
- Own end-to-end architecture of ServiceNow solutions across various modules
- Lead technical design workshops with stakeholders and define architecture standards
- Oversee implementation deliverables and ensure platform scalability and performance
Required Qualifications
- 15+ years of experience in IT, with 12+ years specifically in ServiceNow
- Experience in IT Service Management
- Ability to architect and manage integrations with external systems
- Experience in mentoring development teams and junior architects
- Strong understanding of platform governance and performance metrics
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