Job Summary
A company is looking for a Site Reliability Engineer.
Key Responsibilities:
- Troubleshoot escalated tickets and provide 2nd and 3rd level support to customers
- Perform on-call duties and participate in critical incident calls as a subject matter expert
- Create and maintain system documentation and support processes while managing tickets daily
Required Qualifications:
- Minimum Bachelor's degree
- 5+ years of hands-on technical architecture experience across multiple technologies
- Advanced experience with Windows Server operating systems; Linux experience is a plus
- Knowledge in Active Directory architecture and infrastructure
- Ability to obtain and maintain U.S. government security clearances
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