Support Team Assistant

Job Summary

A company is looking for a Support Team Assistant to provide administrative support for customer service operations.

Key Responsibilities

• Assign incoming cases to Support teams based on skill set and case severity
• Assist with dashboard maintenance and customer follow-ups
• Run reports on incoming volumes and support management requests

Required Qualifications

• 2-3 years of relevant work experience
• Proven administrative or assistant experience
• Ability to engage across various corporate functions
• Proficient in MS Office